Northwards Ltd.

Moving Forward with the Latest Technology

13-Sep-07 13:00

At Northwards we are continually evaluating the services we provide to our customers. After extensive research we have now installed satellite navigation and tracking systems from Tom Tom in all our vehicles.

The system not only allows our traffic office to accurately track the whereabouts of our vehicles, but also has the facility to send text messages and work orders directly to the on board units in the vehicles. The onboard units also have the facility to send text messages back to the traffic office.

Our operations staff and drivers are now seeing further improvements the system has provided and this will be a key benefit for all our customers giving them the satisfaction their orders are always being tracked through the supply chain.

At the same time as installing the satellite tracking we are updating our telepohne and date communications. We have contracted BT to install a fully managed IP converged voice, data and CCTV system in our main offices in Shetland, Orkney and Aberdeen. This system will vastly improve our existing voice and data communications and also give us added flexibility of a system of security cameras at these depots. It is firmly believed that these upgrades will help our staff provide a better service level to all our customers.